SAMPLE REPORT
Get the limited sample report from an official ICMI Call Center Optimization Assessment - a service that provides a complete review and analysis of all contact center operations. To see the full report, please request a walkthrough - an ICMI Expert will guide you through all findings, and questions, and provide additional context.

Complete the form to download yours now:

Ready to take action?
and get started with your Optimization Assessment.
Stay Connected with ICMI on Social Media

ICMI c/o Informa Connect®
Informa Connect Limited. Registered in England & Wales with number 01835199, registered office 5 Howick Place, London, SW1P 1WG

© 2025 Informa Connect Limited. All Rights Reserved.
Privacy Policy | CCPA: Do Not Sell My Personal Info