Optimize processes, reduce costs, and achieve greater levels of efficiency.

Discover and diagnose the true causes of inefficiency in your center. With this ICMI Consulting toolkit, you'll learn how to:

  • Define and document clear definitions of valid business processes.
  • Identify bottlenecks.
  • Prioritize process improvements.
  • Gain stakeholder support.
  • Test and deploy new workflow designs.
  • Address cultural and operational barriers to process reengineering.
  • Use data more effectively.

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