Access the complete list of categories and focus areas that make up ICMI's Contact Center Site Certification Standards in this summary document. Learn what it takes to become ICMI Site Certified - the ultimate form of recognition for achieving contact center excellence.
Complete the form below to download the ICMI Site Certification Standards Summary:
Ready to take action?
to learn more or get started on
your Site Certification.
Stay Connected with ICMI on Social Media
ICMI c/o Informa Tech
Informa Tech Holdings LLC | Registered in the United States with number 7418737 | 605 Third Ave., 22nd Floor, New York, New York 10158, USA
© 2023 Informa Tech Holdings LLC. All Rights Reserved.
To understand how we use your personal information, please see our Privacy Policy
