Get the Sneak Peek!

Get an inside look at ICMI's Technology Scorecard - the criteria used during a Technology Vendor Selection to grade and rank technology options in order to find the best choice for your contact center.

If you're ready to see the full scorecard, please request a walk through and an ICMI Expert will guide you through the document.


Ready to take action?
and get started with your Vendor Selection.
Stay Connected with ICMI on Social Media

ICMI c/o Informa Connect®
Informa Connect Limited. Registered in England & Wales with number 01835199, registered office 5 Howick Place, London, SW1P 1WG

© 2025 Informa Connect Limited. All Rights Reserved.
Privacy Policy | CCPA: Do Not Sell My Personal Info